Thank you for your visit to our Website.
The Schaefer and Strohminger Mission is, we are committed to providing our customers a world class automotive experience by maintaining the highest level of employee and customer satisfaction. Let me tell you what this means to you.
First, it means we work extra hard to be a business that considers its employees as team members, and not workers. Second, it means we respect every one of our customers, and we are thankful for them. Our care and respect for our customers shows in ways we interact with them. How do we know? Because our Chrysler dealerships have earned the coveted Five-Star status. Only those dealers that get A-Plus grades for the way they treat their customers are awarded Five-Star.
Every Schaefer and Strohminger customer has the right to expect excellent value, a fair price, an honest quote for your trade, and the best financing rate our business managers can find. In addition, you receive the Schaefer and Strohminger Value Guarantee that is detailed below. We hope our commitment adds up to a world-class automotive experience for you.
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Lifetime Service Guarantee
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Our certified technicians work hard to fix your vehicle right the first time, and usually they do. They are human, however, and on occasion mistakes are made. When that occurs, we fix your problem at no charge to you.
Value: Peace of Mind |
12 Month/12,000 Miles Part Guarantee
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If a replaced part fails with 12 months or 12,000 miles we will replace it free of charge.
Value: Peace of Mind |
5 Day Exchange Guarantee
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During the first five days of owning your vehicle, if you become dissatisfied with it, you may exchange it for one of equal or greater value. You will have to pay applicable taxes, title processing fees and any difference in price. The vehicle must be returned within the first five days or 500 miles of taking delivery, in the same condition in which it was delivered.
Value: Peace of Mind |
Overnight Loaner Guarantee
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Our certified service technicians are highly skilled, but if a mistake is made, we provide you with a loaner vehicle free of charge.
Value: Peace of Mind |
Extra $500 for Trade-In Guarantee
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If you follow the Schaefer & Strohminger scheduled maintenance for your vehicle at our service center, you will receive and extra $500 when you trade it in.
Value: $500.00 |
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10% Accessories Discount
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Schaefer & Strohminger carries a huge parts inventory and a broad array of factory accessories. Your Value Customer card entitles you to a 10% discount on all accessories purchases.
Value:$50 |
FREE Towing For Life
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If your vehicle breaks down or is involved in a collision within 25 miles of any Schaefer & Strohminger dealership, you will be towed free of charge to any of our service centers or body and paint shops.
Value:$150.00 |
First Door Ding Removal
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We will pay for your first door ding for one year up to the size of a quarter using the paintless dent removal process provided by Dent Wizard.
Value:$99 |
Shuttle Service
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As a courtesy to our customers, we provide a shuttle service within a 10 mile radius of our dealerships. It is recommended that you cal first to set up a shuttle ride when you make a service appointment.
Value: Peace of Mind |
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Schaefer & Strohminger
Value Guarantee
Total Value $949.00
Given free of charge
with any vehicle purchase |
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Over 2000 New & Used Cars, Trucks, Sport Utilities & Vans in Stock
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Customers Relations Department
Schaefer & Strohminger maintains a fully staffed Customers Relations Department that you can contact during standard office hours with questions, comments and concerns. The main phone number is 410-882-8869, or call Toll-Free 1-800-675-1961.
New & Used Vehicle Locator Service
Every Schaefer & Strohminger dealership has the ability to select from our 2000 new & used vehicles. So, if we don't have the exact vehicle you are looking for, we will locate it for you.
Easy On-Site Financing
When you find the vehicle you want to purchase, Schaefer & Strohminger provide easy on-site financing. Our Business Managers have access to more than 20 accredited lending institutions, including area credit unions, giving them the ability to shop for the lowest terms and lowest monthly payments for you, without leaving the dealership.
Minimize Monthly Payments
We can usually minimize your monthly payments by finding you financing with flexible terms.
Poor Credit History? We Say - OK, When Others Say No
<!--[if !vml]--><!--[endif]-->If you have poor credit history because of divorce, layoff, bankruptcy, etc., we have credit specialists, who can provide Fresh Stars financing or a first time buyers' financing program for new or pre-owned vehicles. Come in or call any of our locations, and ask for the Business Manager.
Fast Credit Approval
Because of our rapid credit approval system, we are able to access credit authorization in approximately 20 minutes. All of your financing needs will be handled in a timely fashion. |
Service Shuttle Available
We understand how busy people's lives are theses days. For that reason, we provide a shuttle service within a ten mile radius of all our dealerships. When you drop off your vehicle for service, our friendly drivers will take you to your work or home. And they will return for you when your vehicle is ready to be picked up.
Factory Trained Technicians
Schaefer & Strohminger technicians all undergo yearly factory training and most have obtained ASE Certifications.
State-Of-The-Art Collision Centers
We have two body and paint shops with state-of-the-art equipment and staffed by factory trained and state certified technicians. They are preferred repair for all the major insurance companies. These body and paint shops are at 8115 Belair Road in Perry hall and at 1751 East Joppa Road in Towson. However, you can bring your vehicle to any Schaefer & Strohminger location.
Night Owl Drop-Off Center
For your convenience, we have night-drop boxes located directly outside all of our service centers. So even when we're closed, you simply fill out the envelope, enclose your keys, and drop it in the slot.
Rental Vehicles Available
For times when your vehicle is inoperative, we offer the convenience of on-site rentals from 5 Star Rent-A-Car.
Speedy Oil Change
Schaefer & Strohminger service centers not only perform major repairs, but they specialize in speedy, low cost oil changes. Compare our prices with the quick lube centers around town. Our service centers also maintain a complete service history of your vehicle(s). |
CAR SMART CERTIFIED USED VEHICLES
and what it means for you.
Inspected, Certified and Warranted
Every pre-owned vehicle offered at Schaefer & Strohminger locations is CarSmart Certified. The CarSmart certifications means the vehicle has passed both the CarSmart inspection and the Maryland State Inspection. It also means the vehicle is covered by a 90 Day/3,000 mile warranty (see details below). The CarSmart inspection is a rigorous 128-point test of all the vehicle's major systems.
Peace of Mind
After a $50 deductible, Schaefer & Strohminger pays 100 percent of both labor and parts for any covered system that fails during the warranty period, which is three months or 3,000 miles. Ask your Schaefer & Strohminger sales professional for a copy of the warranty for a full explanation of coverage, exclusions and our repair obligations.
SYSTEMS COVERED:
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Engine: |
All lubricated parts, in-take manifolds, engine block, cylinder heads, rotary engine housing, ring gear, fuel pump and water pump. |
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Transmission: |
Automatic transmission case and all internal parts and torque converter. Manual transmission case and all internal parts. |
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Drive Axle: |
Axle housing and internal parts, axle shafts, output shafts, universal joints and constant velocity joints. |
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Brakes: |
Master cylinder, power booster, wheel cylinders, calipers and hydraulic lines and fittings. |
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Steering: |
Steering gear housing and all internal parts, power steering pump, valve body and piston rack. |
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Electrical: |
Alternator, generator and starter. |
Price and Options Labels
Every CarSmart used vehicle has a clearly displayed window sticker indication the options, warranty status, selling price and CarFax history. CarFax is a national service that makes certain the pre-owned vehicle does not have a history of the following: flood damage, fire damage, major accidents, odometer fraud, Lemon Law violation, unanswered recall.
Large Inventory
We specialize in one-owner used vehicles. If you do not find a vehicle you desire to buy while shopping at one of our dealerships and you know exactly what you want, tell a Schaefer & Strohminger sale professional. Chances are we can locate what you want at one of our many used vehicle locations.
Extended Service Policy
Most of Schaefer & Strohminger's pre-owned vehicles qualify for an additional extended service policy, which we highly recommend for your protection. It provides your vehicle from own to seven years and up to 100,000 miles extensive mechanical coverage and can include rental vehicles and towing: see your dealership's Business Manager for details.
Baltimore's Used Vehicle Lease Center
Our knowledgeable sales professionals can explain the benefits of a used vehicle lease or balloon option, which will lower your monthly payments and allow you to drive the vehicle you always wanted.
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